Restaurant & Operations Leader: Guest Experience Pro

Dave & Buster's; Town of Florida (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Job summary

Dave & Buster's in Florida is seeking a Restaurant & Operations Manager to provide leadership, supervision, and strategic direction across operations to drive results and guest satisfaction.

Ideal candidates are seasoned leaders with expertise in hospitality, cost control, and team development, able to thrive in a fast-paced entertainment-focused environment and to work weekends, nights, and holidays.

Qualifications

• 21+ years of age.
• 2+ years of restaurant/hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Demonstrates true leadership capabilities.
• Able to work weekends, nights and holidays.

Responsibilities

• Develop and lead hourly team members to exceed guest’s expectations.
• Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Recruiting, hiring, coaching, training, and ongoing professional development of staff.
• Collaborate with management to achieve high-quality and timely results.

Skills

Leadership

Customer service

Team building

Communication

Problem solving

Job description

Dave & Buster's in Florida is seeking a Restaurant & Operations Manager to provide leadership, supervision, and strategic direction across operations to drive results and guest satisfaction.

Ideal candidates are seasoned leaders with expertise in hospitality, cost control, and team development, able to thrive in a fast-paced entertainment-focused environment and to work weekends, nights, and holidays.