Assistant General Manager: Guest Experience Leader

Dave & Buster's Management Corporation, Inc.; Gainesville (FL); On-site; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health benefits

Dental and Vision

Disability insurance

401K matching

Free food

Free gameplay

Career growth

Two brands under one roof

Job summary

Dave & Buster's Inc./Main Event Entertainment seeks an Assistant General Manager to lead front- and back-of-house operations in Gainesville, FL, guiding teams to deliver a standout guest experience. You will optimize costs, coach staff, and ensure adherence to standards in a fast-paced environment.

Requirements include 5+ years in hospitality, strong business acumen, weekend availability, and the ability to manage both details and the big picture for sustained results.

Qualifications

• 5+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Strong business acumen.
• Lead a team to create memorable guest experiences.
• Willing to work weekends, nights and holidays.
• Willing to work in a fast-paced, noisy environment.

Responsibilities

• Promotes positive employee relations and delegates managerial duties.
• Analyze financial reports and develop plans to grow revenue and control costs.
• Ensure staff training programs are executed.
• Ensure staffing levels meet business needs and guest experience goals.
• Deliver an unparalleled guest experience with food, drinks, and games.
• Maintain a safe environment for guests and staff.

Skills

Leadership

Cost management

Budgeting

Staff development

Guest experience

Team management

Job description

Dave & Buster's Inc./Main Event Entertainment seeks an Assistant General Manager to lead front- and back-of-house operations in Gainesville, FL, guiding teams to deliver a standout guest experience. You will optimize costs, coach staff, and ensure adherence to standards in a fast-paced environment.

Requirements include 5+ years in hospitality, strong business acumen, weekend availability, and the ability to manage both details and the big picture for sustained results.