Assistant GM: Gym Ops, Leadership & Growth

Crunch, LLC; United States; Hybrid; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Zusammenfassung

Crunch, LLC is seeking an Assistant General Manager for Fit Fusion, overseeing gym operations and supporting the General Manager to deliver exceptional member experiences. You will lead the MSR team, drive KPIs, and ensure high service standards while maintaining the Crunch brand.

The role emphasizes staff development, scheduling, member services, and continuous improvement in a fast-paced fitness environment.

Qualifikationen

• 2 years of fitness facility and/or customer service management experience.
• Experience achieving objectives and managing KPIs.
• Experience leading and supervising employees preferred.
• CPR/AED certification required (can be obtained within 30 days).
• Understanding of labor control, staffing levels and overtime controls.
• Clear communication skills and confidence.

Aufgaben

• Assist in recruiting, hiring, and developing a high performing team.
• Monitor staff performance to meet KPI standards.
• Lead by example to achieve personal and team targets.
• Manage staff performance development, training, and coaching.
• Assist General Manager with scheduling and labor management.
• Resolve member service issues with pace and empathy.
• Drive lead generation and new member sales.
• Oversee front desk and Kid’s Crunch activities.
• Ensure facility cleanliness and equipment maintenance.

Kenntnisse

Fitness facility management

KPI management

Team leadership

CPR/AED certification

Labor control

Communication skills

Jobbeschreibung

Crunch, LLC is seeking an Assistant General Manager for Fit Fusion, overseeing gym operations and supporting the General Manager to deliver exceptional member experiences. You will lead the MSR team, drive KPIs, and ensure high service standards while maintaining the Crunch brand.

The role emphasizes staff development, scheduling, member services, and continuous improvement in a fast-paced fitness environment.