Assistant GM: Growth-Driven Hospitality Leader

Applegreen Group; Broadview Heights (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking an Assistant General Manager at the Great Lakes Service Plaza to support the General Manager in daily operations, lead a team, and uphold brand standards across foodservice and retail outlets. This entry-level management role offers growth opportunities within a fast-paced hospitality setting.

You will coach staff, drive performance, ensure safety and quality, and deliver exceptional guest experiences while maintaining cash handling accuracy and inventory controls in a

Qualifications

• Strong leadership and management skills.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Oversee day-to-day supervision of non-management staff, assign tasks, coach shifts supervisors.
• Be able to act in the absence of the general manager.
• Motivate staff and maintain morale during busy periods.
• Ensure brand standards and company policies are followed and aligned with brand standards.
• Keep restaurant clean, inviting, and compliant with brand visuals.
• Manage cash handling and daily reports according to directives.
• Address customer needs and resolve issues to foster long-term relationships.
• Monitor inventory with spot counts and checks to ensure accuracy.

Skills

Leadership

Team motivation

Customer service

Communication

Operations management

Problem solving

Job description

Applegreen USA is seeking an Assistant General Manager at the Great Lakes Service Plaza to support the General Manager in daily operations, lead a team, and uphold brand standards across foodservice and retail outlets. This entry-level management role offers growth opportunities within a fast-paced hospitality setting.

You will coach staff, drive performance, ensure safety and quality, and deliver exceptional guest experiences while maintaining cash handling accuracy and inventory controls in a