Assistant General Manager, Vision Care & Team Leader

MyEyeDr; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonuses and commission

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Job summary

MyEyeDr is seeking an Assistant General Manager to lead a collaborative team, partner with doctors, vendors, and knowledgeable staff to deliver a personalized eyecare experience for patients. You will contribute to the office's financial performance and help our team grow.

The role requires 1–2 years in a management position, strong leadership, excellent communication, and a servant leadership style. Some evening and weekend shifts are required as the practice grows, with a robust benefits

Qualifications

• Undergraduate degree or relevant years of experience with 1-2 years serving in a management position (Retail/Hospitality strongly preferred)
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
• Effective communicator, detail oriented, and a strong leader that demonstrates the values of MyEyeDr.
• Upholds exceptional service standards and acts as a mentor to our team members and patients
• A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
• Willing to learn about industry, product, full scope optical office roles, and services
• A natural leader with the ability to coach and inspire team members
• Team player who is willing to collaborate with all to provide the best patient experience

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Drive financial success of your office through managing behaviors that drive KPI performance
• Uphold service standards when working with patients to increase office loyalty, patient retention and setting an example
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Lead performance and development in partnership with our General Manager for all team members
• Ensure our optical merchandise meets optical standards, patient requirements and requests

Skills

Leadership

Communication

Team management

Education

Undergraduate degree

Job description

MyEyeDr is seeking an Assistant General Manager to lead a collaborative team, partner with doctors, vendors, and knowledgeable staff to deliver a personalized eyecare experience for patients. You will contribute to the office's financial performance and help our team grow.

The role requires 1–2 years in a management position, strong leadership, excellent communication, and a servant leadership style. Some evening and weekend shifts are required as the practice grows, with a robust benefits