Assistant General Manager - Unassigned

Drury Hotels Company, LLC; Fairview Heights (IL); Hybrid; USD 58,000 - 87,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Hotel discounts

Bonus eligibility

Job summary

Drury Hotels Company, LLC is seeking a senior hotel operations leader to supervise and support properties in the Metro East area, including Collinsville, Fairview Heights, and O'Fallon. The role reports to Home Office - Remote, Illinois, and emphasizes coaching staff, delivering exceptional service, and maintaining quality standards across properties.

The position requires strong hospitality leadership, travel up to 75%, and a focus on engagement, cost control, and growth.

Qualifications

• Bachelor’s degree in hospitality, business or related field preferred.
• Minimum of one-year of supervisory experience with demonstrated leadership success.
• Ability to travel up to 75%.

Responsibilities

• Lead across all hotel departments to deliver exceptional service.
• Coach and develop team members to achieve success in their roles.
• Hire the right people with the right attitude for each position.
• Model quality assurance best practices and meet quality targets.
• Drive service, cost and labor control metrics with hands-on leadership.

Skills

Leadership

Team management

Travel readiness

Hospitality knowledge

Education

Bachelor's degree in hospitality or related field

Job description

YOU BELONG AT DRURY HOTELS

This leadership position can be based out of any Drury Metro East location including Collinsville, Fairview Heights, or O'Fallon. Property Location: Home Office - Remote, Illinois 62706

Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered. So Much More

WHAT YOU CAN EXPECT FROM US

• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights
• Incentives - Quarterly bonuses (we succeed together!) based on hotel results
• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will: You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways. You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles. You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position. You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company. You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables. You will deliver on key business measures of service, cost and labor controls and team engagement through hands‑on leadership, delegating and empowering team members. You will use good critical thinking skills to successfully handle challenging situations., proactively resolve issues and show dedication to continuous improvement.

WHAT WE EXPECT OF YOU

A positive, can-do attitude required. Bachelor’s degree in hospitality, business or related field preferred. Minimum of one-year of supervisory experience with demonstrated leadership success. Hotel specific experience preferred. Ability to travel up to 75%. Rise. Shine. Work Happy.

The pay range is: $57,866.99 - $86,800.49 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis. Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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