Assistant General Manager: Team Leader & Guest Experience

White Lodging; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid parental leave

Vacation/PTO with rollover

Wellness tools

Unlimited referral bonuses

401(k) with company match

Care concierge services

Leadership development opportunities

Tuition reimbursement

Hotel room and dining discounts

Job summary

White Lodging is seeking an Assistant General Manager to lead day-to-day hotel operations in Austin, TX. You will partner with the General Manager to optimize guest experiences, events, and profitability while mentoring a cohesive team across departments.

You will drive associate engagement, training, and development, building strong relationships with staff to support retention and internal promotions, in a fast-paced premium hospitality environment.

Qualifications

• The candidate will demonstrate strong leadership capabilities and the ability to guide cross-functional teams.
• Excellent organizational skills with attention to detail and process.
• Mentoring and developing talent within the hotel operations.

Responsibilities

• Act as the General Manager’s co-captain and lead the day-to-day operations within the hotel.
• Focus on guest and event satisfaction, associate engagement, profitability, and operational audits to ensure optimal results for both the hotel and food & beverage.
• Prioritize associate training and development within the hotel and help associates be their best self, day after day.
• Foster meaningful relationships with associates to align with culture and support retention and internal promotion goals.
• Learn something new everyday to grow leadership capabilities.

Skills

Leadership

Organizational skills

Mentoring

Problem solving

Job description

White Lodging is seeking an Assistant General Manager to lead day-to-day hotel operations in Austin, TX. You will partner with the General Manager to optimize guest experiences, events, and profitability while mentoring a cohesive team across departments.

You will drive associate engagement, training, and development, building strong relationships with staff to support retention and internal promotions, in a fast-paced premium hospitality environment.