Hotel AGM: Lead Operations, Guest Experience & Team

Hyatt Place; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A hospitality management company is seeking an Assistant General Manager in Austin, Texas. This role involves leading hotel teams, overseeing departments, motivating staff, and ensuring exceptional guest service. The ideal candidate has a strong hotel background, leadership skills, and a passion for customer service. This position offers a full-time employment opportunity and operates in the vibrant hospitality industry.

Qualifications

• Exceptional guest service acumen and leadership skills.
• Ability to adapt to any situation.
• Previous hotel experience is required.
• Passion for customer service.
• Excellent communication and organizational skills.

Responsibilities

• Lead and develop the hotel team.
• Inspire and motivate staff for operational excellence.
• Oversee hotel departments and manage team members.
• Ensure accountability for staff performance.
• Resolve guest concerns efficiently.

Skills

Guest service acumen

Leadership skills

Organizational skills

Communication skills

Flexibility

Job description

A hospitality management company is seeking an Assistant General Manager in Austin, Texas. This role involves leading hotel teams, overseeing departments, motivating staff, and ensuring exceptional guest service. The ideal candidate has a strong hotel background, leadership skills, and a passion for customer service. This position offers a full-time employment opportunity and operates in the vibrant hospitality industry.