Assistant General Manager - Swim School Ops & Training

Goldfish Swim School; United States; Hybrid; USD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Training & development

Leadership roles

Flexible hours

Great pay

Valuable work experience

Increased social opportunities

Future references/referrals

$1000 bonus after first 90 days of the

Job summary

Goldfish Swim School is seeking an Assistant General Manager to oversee daily operations, staffing, pool management, and customer service. You will lead staff, train aquatics personnel, and ensure safety and scheduling accuracy while supporting the General Manager in achieving performance goals.

This role offers exposure to sales, marketing training, and opportunities for advancement within a rapidly growing franchise. A strong emphasis on teamwork and a positive work environment is emphasized.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Two+ years of management experience preferred.
• Two+ years as a swimming instructor or childcare provider preferred.
• Certified lifeguard, CPR/AED and first aid certifications required.

Responsibilities

• Direct daily operations to ensure the school runs per GSS SOPs.
• Assist General Manager and department managers with daily tasks.
• Manage staff to ensure productivity, performance, and satisfaction.
• Train and supervise aquatics staff to provide quality swim instruction.
• Provide sales and marketing training to qualified staff.
• Oversee retail and vending departments for proper product mix and pricing.
• Train and supervise private party staff and events.
• Gain proficiency in Links software for bookings and scheduling.
• Maintain safe and sanitary pool operations.
• Lead employee engagement activities to boost morale.
• Oversee Emergency Action Plan and safety procedures; train staff.
• Maintain current certifications and stay updated in field.

Skills

Ability to work with children

Interpersonal communication

Organizational skills

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Goldfish Swim School is seeking an Assistant General Manager to oversee daily operations, staffing, pool management, and customer service. You will lead staff, train aquatics personnel, and ensure safety and scheduling accuracy while supporting the General Manager in achieving performance goals.

This role offers exposure to sales, marketing training, and opportunities for advancement within a rapidly growing franchise. A strong emphasis on teamwork and a positive work environment is emphasized.