Growth-Oriented Assistant GM, Swim School Sales

Goldfish Swim School; Canton Charter Township (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Goldfish Swim School is seeking an Assistant General Manager - Sales to support the General Manager in delivering a welcoming, enrollment-driven swim school. You will lead by example, connect with families, coach the Front Desk in sales and service, and ensure daily operations meet the Goldfish standard.

You will drive enrollment, manage leads, and support team development while maintaining a clean, organized facility and executing community events in a fast-paced environment.

Qualifications

• 1–2 years in customer service, sales, or team-support roles.
• Must obtain Lifeguard Certification through Goldfish Swim School.
• Evening and weekend availability required.
• Natural communicator with families, on phone and in person.
• Willingness to learn new software; training provided.

Responsibilities

• Greet members and families warmly at arrival and departure.
• Keep the facility clean and ready for customers.
• Oversee the first day swimmer process: wristbands, tours, lane walks, follow up.
• Own daily enrollment goals — calls, texts, and follow-ups.
• Track lead pipeline, conversion rates, and enrollment trends; provide insights to the GM.

Skills

Communication

Software learning

Organization

Evening/weekend availability

Education

Lifeguard Certification

Job description

Goldfish Swim School is seeking an Assistant General Manager - Sales to support the General Manager in delivering a welcoming, enrollment-driven swim school. You will lead by example, connect with families, coach the Front Desk in sales and service, and ensure daily operations meet the Goldfish standard.

You will drive enrollment, manage leads, and support team development while maintaining a clean, organized facility and executing community events in a fast-paced environment.