Assistant General Manager, Student Housing Community

The Scion Group; Greensboro (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Job summary

The Scion Group is seeking an Assistant General Manager to lead on-site operations for a student housing community in Greensboro. You will partner with the General Manager to maintain strong financial performance, ensure excellent resident service, and supervise staff in a fast-paced collegiate environment.

You will handle property administration, schedule planning, and collaborative marketing and customer experience initiatives, while upholding Fair Housing and company policies and delivering a

Qualifications

• Customer service mindset and strong communication skills.
• Experience in living communities or property management is preferred.
• Proficiency with Property Management Systems (Entrata preferred).

Responsibilities

• Provide leadership and coaching for staff performance and foster a positive team environment.
• Assist with attracting, hiring, retaining and training exceptional team members.
• Ensure all onsite staff are trained and compliant with Fair Housing, safety and company policies.
• Manage the property onsite schedule, including after hour on-call shifts.
• Prepare, respond and advise on all community aspects including market, physical condition, policies and emergencies.
• Deliver notices and file evictions in compliance with policies and ordinances.
• Plan and lead turnover processes in coordination with the team.
• Manage resident accounts, utility billing, AR, and auditing.
• Ensure move-in/out processes and room assignments run smoothly.
• Maintain property appearance and compliance with codes and standards.
• Coordinate work orders with staff or vendors.
• Assist in Month End reports and balance AR; monitor delinquency.
• Post and collect damage charges from inspections.

Skills

Customer service

Communication

Leadership

Staff development

Attention to detail

Time management

Customer-centric

Tools

Entrata

Job description

The Scion Group is seeking an Assistant General Manager to lead on-site operations for a student housing community in Greensboro. You will partner with the General Manager to maintain strong financial performance, ensure excellent resident service, and supervise staff in a fast-paced collegiate environment.

You will handle property administration, schedule planning, and collaborative marketing and customer experience initiatives, while upholding Fair Housing and company policies and delivering a