Assistant General Manager — Restaurant Ops Leader

CAVA - La Jolla; San Diego (CA); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Early Wage Access

Health, Dental, Vision, Telemedicine,

401k enrollment

Paid sick leave and parental leave

Free CAVA meal during shifts

Résumé du poste

CAVA - La Jolla is seeking an Assistant General Manager to translate our mission and values into daily guest experiences. You will partner with the General Manager to lead store operations, scheduling, and team development.

This role focuses on operational excellence, inventory control, profitability, and staff coaching, with opportunities to contribute to guest satisfaction and brand growth. The ideal candidate has 1–2 years' supervisory experience, strong leadership, and a passion for

Qualifications

• 1-2 years supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage financial aspects, including budgeting and cost control.

Responsabilités

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Connaissances

Leadership

Team management

Communication

Customer service

Problem solving

Adaptability

Financial management

Regulatory knowledge

Flexibility

Travel readiness

Description du poste

CAVA - La Jolla is seeking an Assistant General Manager to translate our mission and values into daily guest experiences. You will partner with the General Manager to lead store operations, scheduling, and team development.

This role focuses on operational excellence, inventory control, profitability, and staff coaching, with opportunities to contribute to guest satisfaction and brand growth. The ideal candidate has 1–2 years' supervisory experience, strong leadership, and a passion for