Assistant General Manager: Elevate Guest Experience & Ops

CAVA - Del Mar; San Diego (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision & Telemedicine

401k with company contribution

Paid sick leave & parental leave

Free CAVA meal for every shift

Job summary

CAVA - Del Mar in San Diego, CA, seeks an Assistant General Manager to lead daily restaurant operations, partner with the General Manager, and develop hourly Team Members. You’ll focus on schedules, forecasting, labor management, and inventory while upholding CAVA standards.

You will learn competency-based leadership, drive guest satisfaction, and manage financials with a focus on cost control and compliance. This role offers growth within a rapidly expanding brand.

Qualifications

• 1-2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage budgets and cost control.
• Knowledge of health, safety, and sanitation regulations.
• Flexible availability including nights and weekends; willingness to travel.
• Generous and friendly demeanor with guests.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Skills

Leadership

Communication

Customer service

Team management

Problem solving

Job description

CAVA - Del Mar in San Diego, CA, seeks an Assistant General Manager to lead daily restaurant operations, partner with the General Manager, and develop hourly Team Members. You’ll focus on schedules, forecasting, labor management, and inventory while upholding CAVA standards.

You will learn competency-based leadership, drive guest satisfaction, and manage financials with a focus on cost control and compliance. This role offers growth within a rapidly expanding brand.