Assistant General Manager: Restaurant Operations Leader

Chick-fil-A; Romulus (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

HMSHost International is seeking an Assistant General Manager (AGM) to support Branch management in executing complex QSR and Casual Dine restaurant operations. The AGM ensures the restaurant is clean, ready for business, staffed, and adheres to high standards while applying company policies.

Responsibilities include supervising daily activities, interviewing candidates, monitoring financial and operational data, scheduling, ensuring safety, and maintaining beverage policies.

Qualifications

• Requires a minimum of 6 years food and beverage, cash handling, and customer service experience.
• Requires a minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Assists the GM/F&B Multi Unit Manager I in supervising day-to-day activities of associates within a defined group of restaurants or points-of-sale.
• Interviews job candidates and makes hiring/termination decisions; promotes HMSHost as an employer of choice locally.
• Reads and understands financial and operational data to monitor progress toward unit goals and assigns staff to meet objectives.
• Manages day-to-day activities of associates within the unit and ensures shifts are covered.

Job description

HMSHost International is seeking an Assistant General Manager (AGM) to support Branch management in executing complex QSR and Casual Dine restaurant operations. The AGM ensures the restaurant is clean, ready for business, staffed, and adheres to high standards while applying company policies.

Responsibilities include supervising daily activities, interviewing candidates, monitoring financial and operational data, scheduling, ensuring safety, and maintaining beverage policies.