Assistant General Manager - Restaurant Operations Leader

Chili's; Miami (FL); Sur place; USD 75 000 - 95 000; Plein temps

Avantages offerts par ce poste

Health insurance

PTO

Holiday pay

Meal benefits

401(k)

Life insurance

Tuition reimbursement

Career growth

Referral program

Résumé du poste

HMSHost is seeking an Assistant General Manager (AGM) to support branch management in tactically executing complex QSR or Casual Dine operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high standards.

The AGM uses prescribed policies and procedures to make management decisions. The AGM will assist the GM across daily activities, supervise associates, monitor performance, and uphold HMSHost policies while promoting a safe, inclusive work environment

Qualifications

• Requires at least 6 years of food & beverage, cash handling, and customer service experience.
• Requires at least 4 years of supervisory or lead experience in a Casual Dine setting.
• Ability to read, write and communicate clearly with customers.

Responsabilités

• Open, run, and close procedures per policy.
• Supervise day-to-day activities of restaurant staff.
• Interview and hire or promote staff; promote HMSHost locally.
• Analyze financial and operational data to meet unit goals.
• Assign staff to meet objectives and ensure coverage.
• Ensure diversity and inclusion within the restaurant.
• Resolve customer and associate questions or problems.
• Enforce alcohol policies and AB procedures.
• Schedule shifts and ensure breaks and meals.
• Maintain clean, stocked, and appealing display areas.
• Ensure equipment is in good working order.
• Handle cash and protect cash security.
• Monitor health and safety compliance.

Connaissances

Leadership

Staff supervision

Customer service

Cash handling

POS system

Outils

POS system

Cash register

Description du poste

HMSHost is seeking an Assistant General Manager (AGM) to support branch management in tactically executing complex QSR or Casual Dine operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high standards.

The AGM uses prescribed policies and procedures to make management decisions. The AGM will assist the GM across daily activities, supervise associates, monitor performance, and uphold HMSHost policies while promoting a safe, inclusive work environment