Assistant General Manager: Growth & Operations Leader

Chili’s; Chicago (IL); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Holiday pay

Meal benefits

401(k) with match

Life insurance

Tuition reimbursement

Employee assistance

Training & growth

Referral bonus

Résumé du poste

HMSHost is seeking an Assistant General Manager to support branch management in successful QSR or Casual Dine operations. The AGM ensures the restaurant is clean, ready for business, staffed, and that high standards are met while applying policy guidelines.

You will supervise daily activities, recruit and onboard staff, monitor financial and operational data, schedule shifts, ensure AB compliance, and maintain safety and guest service excellence across shifts.

Qualifications

• Requires minimum 6 years food & beverage, cash handling, and customer service experience.
• Requires minimum 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, and converse with customers.

Responsabilités

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the GM/F&B Multi Unit Manager I in supervising day-to-day activities of associates within a defined unit
• Interviews job candidates, makes hiring decisions, and promotes HMSHost as an employer of choice
• Reads and understands financial and operational data and reports to monitor unit goals
• Manages day-to-day activities of associates within the unit
• Ensures compliance with AB procedures and staff follow policies
• Assigns tasks, prepares schedules, and ensures shifts are covered
• Ensures associates take mandated breaks and meals
• Ensures displays are clean and appealing
• Monitors safety procedures and reports concerns to GM
• Places orders, receives goods, processes invoices
• Keeps current contact information for associates

Connaissances

Customer service

Supervisory experience

Cash handling

Outils

Cash handling procedures

Description du poste

HMSHost is seeking an Assistant General Manager to support branch management in successful QSR or Casual Dine operations. The AGM ensures the restaurant is clean, ready for business, staffed, and that high standards are met while applying policy guidelines.

You will supervise daily activities, recruit and onboard staff, monitor financial and operational data, schedule shifts, ensure AB compliance, and maintain safety and guest service excellence across shifts.