Assistant General Manager — People & Ops Leader

Taco Bell Corp.; Canal Winchester (OH); On-site; USD 52,000 - 75,000; Full time

Job summary

Taco Bell Corp. is seeking an Assistant General Manager to support the Restaurant General Manager in delivering great guest experiences. You will lead by example, train and coach teammates, and recognize performance to sustain brand standards and Core excellence.

You'll oversee daily operations in the GM's absence, manage a 50-hour work week with regular and overtime pay, and drive operations, safety, and profitability while fostering an inclusive, high-performing culture.

Qualifications

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control and inventory practices.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, disciplinary action, and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

• Ensure consistent customer satisfaction by modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
• Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback; address employee relations issues as they arise, and elevate when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, driving equity, inclusion, and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take actions to optimize performance.
• Support the GM in facility maintenance and health and safety standards.

Skills

Restaurant/retail management

Leadership & coaching

P&L management

Hiring & recruiting

Communication skills

Job description

Taco Bell Corp. is seeking an Assistant General Manager to support the Restaurant General Manager in delivering great guest experiences. You will lead by example, train and coach teammates, and recognize performance to sustain brand standards and Core excellence.

You'll oversee daily operations in the GM's absence, manage a 50-hour work week with regular and overtime pay, and drive operations, safety, and profitability while fostering an inclusive, high-performing culture.