Assistant General Manager - Lead Teams & Guest Experience

popeyes; Tolleson (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO

Medical, Dental and Vision benefits (F

Job summary

Popeyes in Tolleson, AZ is hiring an Assistant General Manager (AGM) to partner with the Restaurant General Manager in daily operations, coaching crews, and delivering legendary hospitality.

The AGM will oversee shifts, ensure quality, manage labor and costs, and drive guest satisfaction while adhering to brand standards. This role demands hands-on leadership in a fast-paced environment and a commitment to teamwork and inclusion.

Qualifications

• 3–5 years in restaurant or retail management (QSR preferred).
• Hands-on, lead-by-example leadership style.
• Strong communication and guest service focus.
• Ability to manage labor and costs while maintaining quality.

Responsibilities

• Support daily restaurant operations from front counter to back of house.
• Lead shifts with speed, accuracy, and guest satisfaction.
• Coach and develop team members to hit service goals.
• Monitor food quality, safety, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Address guest feedback with care and resolve concerns.

Job description

Popeyes in Tolleson, AZ is hiring an Assistant General Manager (AGM) to partner with the Restaurant General Manager in daily operations, coaching crews, and delivering legendary hospitality.

The AGM will oversee shifts, ensure quality, manage labor and costs, and drive guest satisfaction while adhering to brand standards. This role demands hands-on leadership in a fast-paced environment and a commitment to teamwork and inclusion.