Assistant General Manager - Lead in Fast-Paced Kitchen

popeyes; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

Paid time off (PTO)

Medical, dental & vision benefits

Discounted meals

Job summary

Popeyes in Phoenix is seeking an Assistant General Manager (AGM) to support the Restaurant General Manager in daily operations, coach the crew, and deliver the brand's Southern hospitality.

You will lead shifts, monitor food quality and safety, manage labor and costs, and help with hiring and training. This role requires 3–5 years of management experience, a hands-on leadership style, and the ability to thrive in a fast-paced environment.

Qualifications

• 3-5 years of experience in restaurant or retail management (QSR experience is a plus!)
• A people-first leadership style with a hands-on, lead-by-example approach
• Strong communication, problem-solving, and decision-making skills
• A love for fast-paced environments and great food
• Flexibility to work a variety of shifts, including weekends and holidays
• Familiarity with managing food and labor costs preferred

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house
• Lead shifts with confidence - ensuring speed, accuracy, and top-tier guest experiences
• Coach, develop, and motivate team members to hit service and performance goals
• Monitor food quality, safety standards, and cleanliness
• Assist in managing labor, food costs, and profitability
• Respond to guest feedback and resolve concerns with care
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members

Skills

People-first leadership

Communication

Problem-solving

Decision-making

Flexibility

Job description

Popeyes in Phoenix is seeking an Assistant General Manager (AGM) to support the Restaurant General Manager in daily operations, coach the crew, and deliver the brand's Southern hospitality.

You will lead shifts, monitor food quality and safety, manage labor and costs, and help with hiring and training. This role requires 3–5 years of management experience, a hands-on leadership style, and the ability to thrive in a fast-paced environment.