Assistant General Manager: Lead Teams, Elevate Experience

Portillo's; Avon (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Health insurance options

Paid time off

401(k) with company match

Flexible Spending Accounts

Employee Stock Purchase Plan

Pet insurance

Employee Assistance Program

Job summary

Portillo's is seeking an Assistant General Manager to lead a high-volume restaurant team in a fast-paced environment. You will supervise shifts, training, and daily operations while driving sales, profits, and guest satisfaction.

The role requires strong leadership, coaching, and financial acumen, with a focus on recruiting, health and safety standards, and team development. Expect 50+ hour weeks and a dynamic, people-centric culture.

Qualifications

• Minimum of 3 years of restaurant management or at least 1 year of assistant general manager or general manager experience in a high-volume, fast-paced environment preferred.
• Knowledgeable in restaurant operations, including recruiting, food planning and preparation, purchasing, sanitation, health standards, and security.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledge of financial aspects of restaurant operations, including P&L responsibilities.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Drive sales and profits by executing operational standards.
• Oversee shift planning, scheduling, training execution, and daily routines.
• Drive team member growth through development programs and IDPs, and the Ignite internal development program.
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Foster team engagement through frequent recognition and communication.
• Meet and exceed financial and profitability goals by managing budget.
• Implement policies, procedures, and strategies to promote health, quality, and food safety compliance.
• Manage recruitment efforts for the restaurant ensuring we have team members focused on delivering Portillo’s experience.
• Plan for and make critical business decisions around inventory, budget, and labor.

Skills

Restaurant management

Leadership

Coaching

P&L management

Recruitment

English communication

Operations knowledge

Education

High school diploma

Job description

Portillo's is seeking an Assistant General Manager to lead a high-volume restaurant team in a fast-paced environment. You will supervise shifts, training, and daily operations while driving sales, profits, and guest satisfaction.

The role requires strong leadership, coaching, and financial acumen, with a focus on recruiting, health and safety standards, and team development. Expect 50+ hour weeks and a dynamic, people-centric culture.