Assistant General Manager: Hospitality Leader, Ops & Growth

Portillo's; Wisconsin; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus program

Uniform allowance

Free shift meals

Educational benefits

Health insurance options

401(k) with company match

Employee Assistance Program (EAP)

Employee discounts

Job summary

Portillo's is seeking an Assistant General Manager to lead a high-energy team in a fast-paced environment. You will model operational standards, oversee shift planning, and drive guest satisfaction while meeting profitability goals.

The role requires strong leadership, coaching, and clear communication to elevate team performance and guest experiences. This position offers a comprehensive benefits package and opportunities for development within Portillo's growing franchise network.

Qualifications

• Minimum of 3 years of restaurant management or at least 1 year as Assistant General Manager in a high-volume, fast-paced environment.
• Strong leadership and coaching abilities.
• Excellent English communication and customer-service focus.

Responsibilities

• Model and execute operational standards to run shifts and deliver memorable guest experiences.
• Oversee shift planning, scheduling, training, and daily routines.
• Drive team growth through development programs and IDPs.
• Meet financial goals and manage budget, inventory, and labor.
• Ensure health, safety, and sanitation compliance.

Skills

Restaurant leadership

Coaching & development

Communication

Guest experience

Hiring & recruitment

Education

High school diploma or equivalent

Job description

Portillo's is seeking an Assistant General Manager to lead a high-energy team in a fast-paced environment. You will model operational standards, oversee shift planning, and drive guest satisfaction while meeting profitability goals.

The role requires strong leadership, coaching, and clear communication to elevate team performance and guest experiences. This position offers a comprehensive benefits package and opportunities for development within Portillo's growing franchise network.