Assistant General Manager - High-Volume Restaurant Leader

Portillo's; Summit (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Perks and discounts

Employee Assistance Program (EAP)

Health insurance options

401(k) with company match

Flexible Spending Accounts

Job summary

Portillo’s is hiring an Assistant General Manager in Summit, IL to lead a high-performing team and deliver exceptional guest service. You will model standards, drive sales, oversee scheduling and training, and foster team growth through development plans and recognition.

The role requires leadership, English communication, and strong financial acumen to meet budgets and ensure health and safety compliance; a 50+ hour week with flexible shifts is expected.

Qualifications

• Minimum of 3 years of restaurant management or 1 year as Assistant General Manager in a high-volume environment.
• Knowledge of restaurant operations, including recruiting, food planning, purchasing, sanitation, and security.
• Ability to coach, motivate and lead hospitality-focused teams.
• Strong leadership with a focus on coaching and achieving excellence.
• Knowledge of financial aspects and P&L responsibilities.
• Excellent communication in English with team members and guests.
• Willingness to work 50+ hour weeks, rotating shifts, nights, weekends and holidays.
• High school diploma or equivalent; BA/BS not required.
• Current sanitation and BASSET alcohol service training (a plus).

Responsibilities

• Model operational standards and drive critical behaviors to run great shifts and create lifelong memories.
• Execute standards to drive sales and profits.
• Oversee shift planning, scheduling, training, and daily routines.
• Develop team members through programs and IDPs.
• Deliver exceptional guest experiences and foster connections.
• Engage the team through recognition and communication.
• Meet financial goals by managing the budget.
• Enforce local health, quality, and food safety compliance.
• Recruit restaurant staff to deliver Portillo’s experience.
• Plan inventory, budgets, and labor decisions.

Skills

Restaurant management

Hospitality leadership

Coaching and development

Financial acumen

Communication in English

Flexible scheduling

Food safety awareness

Team recruitment

Budget management

Education

High school diploma or equivalent

Job description

Portillo’s is hiring an Assistant General Manager in Summit, IL to lead a high-performing team and deliver exceptional guest service. You will model standards, drive sales, oversee scheduling and training, and foster team growth through development plans and recognition.

The role requires leadership, English communication, and strong financial acumen to meet budgets and ensure health and safety compliance; a 50+ hour week with flexible shifts is expected.