Restaurant Operations Leader — Assistant GM

Portillo's Inc.; Avon (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly tech reimbursement

Free shift meals

Educational benefits

Health insurance options

401(k) with company match

Paid time off

Job summary

Portillo's Inc. is seeking an Assistant General Manager to lead a fast-paced team and deliver outstanding guest experiences.

The role requires leadership, recruitment and training, and a strong focus on hospitality, food quality, and safety. You will manage scheduling, budgets, and daily operations while supporting the Portillo’s experience across shifts, including nights and weekends.

Qualifications

• 3+ years of restaurant management or 1+ year as AGM/GM in a high-volume, fast-paced setting.
• Working knowledge of restaurant operations: recruiting, food planning, purchasing, sanitation, health standards, security.
• Demonstrated hospitality focus and team motivation.
• Strong leadership with coaching and excellence driving.
• Proficient in English communication with team, managers, and guests.

Responsibilities

• Model operational standards to run great shifts and create memorable guest experiences.
• Drive sales and profits by executing operational standards.
• Oversee shift planning, scheduling, training, and daily routines.
• Develop team members through IDPs and internal programs.
• Deliver exceptional guest experiences and foster connections with guests.
• Foster team engagement via recognition and clear communication.
• Meet financial and profitability goals by managing budgets.
• Ensure compliance with health, quality, and food safety standards.
• Recruit and onboard restaurant staff to support Portillo’s experience.
• Plan inventory, budgeting, and labor to support operations.

Skills

Restaurant management

Leadership

Staff development

Communication

P&L responsibility

Education

High school diploma or equivalent

Job description

Portillo's Inc. is seeking an Assistant General Manager to lead a fast-paced team and deliver outstanding guest experiences.

The role requires leadership, recruitment and training, and a strong focus on hospitality, food quality, and safety. You will manage scheduling, budgets, and daily operations while supporting the Portillo’s experience across shifts, including nights and weekends.