Assistant General Manager - Lead Strong Teams & Guest Experience

popeyes; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical/Dental/Vision benefits

Meal discounts

Job summary

Popeyes in Texas seeks an Assistant General Manager to help run daily operations and coach the crew with passion and heart. This role supports the Restaurant General Manager in delivering Popeyes hospitality and operational excellence.

The AGM will lead shifts, manage labor and costs, maintain food safety, hire and train new teammates, and drive guest satisfaction in a fast-paced environment.

Qualifications

• 3-5 years of experience in restaurant or retail management (QSR experience is a plus).
• People-first leadership style with a hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.

Responsibilities

• Support all aspects of daily restaurant operations, from front counter to back of house.
• Lead shifts with confidence to ensure speed, accuracy, and guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures.

Skills

People leadership

Communication

Problem solving

Hands-on leadership

Education

Experience in restaurant/retail management

Job description

Popeyes in Texas seeks an Assistant General Manager to help run daily operations and coach the crew with passion and heart. This role supports the Restaurant General Manager in delivering Popeyes hospitality and operational excellence.

The AGM will lead shifts, manage labor and costs, maintain food safety, hire and train new teammates, and drive guest satisfaction in a fast-paced environment.