Assistant General Manager — Lead Fast-Paced Dining

popeyes; Town of Texas (WI); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical, Dental and Vision benefits

Discounted meals

Inclusive team culture

Job summary

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, coach the crew, and deliver legendary hospitality. You will partner with the Restaurant General Manager to ensure top performance and guest satisfaction in a fast-paced environment.

The AGM role emphasizes leadership, teamwork, and a hands-on approach to managing people, costs, and quality while upholding brand standards and safety policies.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus).
• People-first leadership with hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members.

Skills

People leadership

Communication

Decision making

Problem solving

Job description

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, coach the crew, and deliver legendary hospitality. You will partner with the Restaurant General Manager to ensure top performance and guest satisfaction in a fast-paced environment.

The AGM role emphasizes leadership, teamwork, and a hands-on approach to managing people, costs, and quality while upholding brand standards and safety policies.