Assistant General Manager: Lead Bold Teams, PTO & Benefits

popeyes; Illinois; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Leadership development and advancement

Competitive compensation

PTO

Medical, Dental and Vision

Discounted meals

Job summary

Popeyes is seeking an Assistant General Manager to support the Restaurant General Manager in daily operations, coaching, and delivering the brand’s renowned hospitality. You’ll lead shifts, ensure fast, accurate service, and drive top guest experiences while managing food and labor costs.

This role emphasizes team development, safety, and compliance, with a focus on a friendly, fast-paced environment. The AGM participates in hiring, onboarding, and training to uphold Popeyes standards.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus).
• A people-first leadership style with a hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.
• A love for fast-paced environments and great food.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Familiarity with managing food and labor costs preferred.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members.

Skills

Leadership

Communication

Problem-solving

Decision-making

People-first leadership

Job description

Popeyes is seeking an Assistant General Manager to support the Restaurant General Manager in daily operations, coaching, and delivering the brand’s renowned hospitality. You’ll lead shifts, ensure fast, accurate service, and drive top guest experiences while managing food and labor costs.

This role emphasizes team development, safety, and compliance, with a focus on a friendly, fast-paced environment. The AGM participates in hiring, onboarding, and training to uphold Popeyes standards.