Assistant General Manager — Lead Store Ops & Team Growth

Wawa, Inc.; West Palm Beach (FL); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

401(k) + matching

Education Assistance

Job summary

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations, develop teams, and drive results. You will oversee performance, profitability, and the growth of Customer Service Associates while guiding hiring, training, and development to ensure a high-quality customer experience.

As an AGM, you’ll be a hands-on leader responsible for staffing, onboarding, coaching, recognizing high performance, and managing schedules to keep the store running smoothly and efficiently.

Qualifications

• High School Diploma or GED required.
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
• Proven leadership experience, ideally in food service or retail environments is a plus.
• Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control.

Responsibilities

• Ensure every customer leaves satisfied by maintaining a smooth and friendly Wawa experience.
• Deliver engaging training for Customer Service Associates to meet safety, quality and operational standards.
• Support hiring, onboarding, coaching, recognition and motivation of the team.
• Coordinate schedules and daily tasks to keep store operations running efficiently.
• Monitor store performance, review reports, manage shrink, and identify opportunities for improvement.
• Collaborate with peers to develop action plans that drive optimal results.

Skills

Leadership

Store operations

Communication

Team development

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations, develop teams, and drive results. You will oversee performance, profitability, and the growth of Customer Service Associates while guiding hiring, training, and development to ensure a high-quality customer experience.

As an AGM, you’ll be a hands-on leader responsible for staffing, onboarding, coaching, recognizing high performance, and managing schedules to keep the store running smoothly and efficiently.