Assistant General Manager — Lead Restaurant Ops & Service

CAVA - Oleander Drive; Wilmington (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Early Wage Access

Health Insurance

Dental Insurance

Vision Insurance

Telemedicine

Pet Insurance

401k enrollment

Paid sick leave

Parental leave

Community service leave

Free CAVA meal per shift

Growth opportunities

Job summary

CAVA is seeking an Assistant General Manager in Wilmington, NC. You will partner with the General Manager to implement store action plans, manage schedules, forecast labor, and develop hourly Team Members while maintaining exceptional guest experiences.

We offer competitive pay at $20.50 per hour, with responsibilities spanning staffing, inventory, and financial reporting to drive store success.

Qualifications

• 1-2 years of experience in a supervisory or management role within restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Willing to work flexibly (including at night and weekends) and to travel as needed.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance guest experience by upholding high service standards and addressing customer concerns.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Scheduling

Job description

CAVA is seeking an Assistant General Manager in Wilmington, NC. You will partner with the General Manager to implement store action plans, manage schedules, forecast labor, and develop hourly Team Members while maintaining exceptional guest experiences.

We offer competitive pay at $20.50 per hour, with responsibilities spanning staffing, inventory, and financial reporting to drive store success.