Assistant General Manager — Lead Ops & Guest Experience

KBP Brands; Frederick (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Leadership development program

KBP Cares nonprofit support

Medical, dental, vision benefits

Paid time off

Free shift meal and employee discount

Paid training

Job summary

KBP Inspired, part of KBP Brands, is seeking an Assistant General Manager to lead and coach a team at our Arby’s location. This role focuses on delivering guest service, managing daily operations, and upholding food quality standards.

Perfect for leaders with quick-service experience who can close shifts and drive profitability. KBP offers development programs, medical/dental/vision, PTO, meals, discounts, and paid training.

Qualifications

• At least 1 year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility (quick service experience preferred).
• Must be at least 18 years old.
• Availability to close the restaurant at least two nights a week.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Responsibilities

• Lead, train, schedule, and coach your team to create a positive and productive work environment.
• Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences.
• Oversee daily operations, including inventory, cash handling, and compliance with company policies.
• Maintain Arby’s standards for food quality, preparation, and presentation.
• Enforce safety and cleanliness standards to provide a safe environment for guests and employees.
• Manage labor and food costs to maximize profitability.
• Anticipate and resolve challenges that arise during your shift.

Skills

Leadership

Operations

Customer service

Job description

KBP Inspired, part of KBP Brands, is seeking an Assistant General Manager to lead and coach a team at our Arby’s location. This role focuses on delivering guest service, managing daily operations, and upholding food quality standards.

Perfect for leaders with quick-service experience who can close shifts and drive profitability. KBP offers development programs, medical/dental/vision, PTO, meals, discounts, and paid training.