Aspiring Restaurant GM: Lead Operations & Guest Experience

KBP Brands; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off (PTO)

Free shift meal and employee discount

Job summary

KBP Inspired, part of KBP Brands, is seeking an Assistant General Manager for our Arby’s location in Phoenix. You will lead and train a team, manage daily operations, and ensure high guest satisfaction through quality service and efficient processes.

The role includes coaching staff, controlling labor and food costs, and maintaining safety standards while delivering outstanding dining experiences. This is a full‑time on‑site position with growth opportunities.

Qualifications

• 1+ year experience as Assistant General Manager or AGM in food service or retail with P&L responsibility.
• Must be 18 years or older.
• Availability to close the restaurant at least two nights per week.
• Physical ability to lift/move objects, stand/walk for long shifts, maneuver in tight spaces, operate restaurant equipment.

Responsibilities

• Lead, train, schedule, and coach team to foster a positive work environment.
• Deliver guest service and resolve issues to ensure memorable dining experiences.
• Oversee daily operations including inventory, cash handling, and policy compliance.
• Maintain Arby’s standards for food quality, prep, and presentation.
• Enforce safety and cleanliness standards to provide a safe environment.

Skills

Leadership

Operations management

Customer service

Team coaching

Tools

POS software

Job description

KBP Inspired, part of KBP Brands, is seeking an Assistant General Manager for our Arby’s location in Phoenix. You will lead and train a team, manage daily operations, and ensure high guest satisfaction through quality service and efficient processes.

The role includes coaching staff, controlling labor and food costs, and maintaining safety standards while delivering outstanding dining experiences. This is a full‑time on‑site position with growth opportunities.