Assistant General Manager: Lead Operations & Team Growth

CAVA - University Circle; Cleveland (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Early Wage Access

Healthcare & Vision

401k

Paid leave & parental leave

Free CAVA meal

Growth opportunities

Job summary

CAVA in Cleveland, OH, seeks an Assistant General Manager to lead daily restaurant operations alongside the General Manager and Area Leader. You will help manage scheduling, training, and guest services while upholding CAVA standards and controls to maximize profitability.

The role emphasizes coaching Team Members, optimizing labor and inventory, and delivering exceptional customer experiences in a fast-paced environment. Flexible hours may be required.

Qualifications

• 1–2 years in a supervisory or management role within restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.

Responsibilities

• Assist the General Manager in managing daily restaurant operations.
• Ensure adherence to CAVA standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control.
• Supervise and support Team Members with training and feedback.
• Support scheduling and staffing.
• Address Team Member issues to maintain a positive work environment.
• Lead by example in customer service and drive guest satisfaction.
• Assist with financial reporting and performance analysis.

Skills

Leadership

Team Management

Communication

Customer Service

Problem Solving

Adaptability

Budgeting

Regulatory Knowledge

Flexibility

Travel Ready

Job description

CAVA in Cleveland, OH, seeks an Assistant General Manager to lead daily restaurant operations alongside the General Manager and Area Leader. You will help manage scheduling, training, and guest services while upholding CAVA standards and controls to maximize profitability.

The role emphasizes coaching Team Members, optimizing labor and inventory, and delivering exceptional customer experiences in a fast-paced environment. Flexible hours may be required.