Assistant General Manager: Lead Operations & Guest Experience

CAVA - Victor Crossing; Town of Victor (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Early Wage Access

Health/Dental/Vision/Telemedicine/Pet-

Job summary

CAVA, Victor Crossing, seeks an Assistant General Manager to lead daily restaurant operations alongside the General Manager and Area Leader. You will drive guest satisfaction, staff development, and financial performance in a fast-paced environment.

Youll partner on schedules, forecasting, and inventory while upholding CAVA standards for quality, service, and safety. Flexibility, collaboration, and a can-do attitude are essential for success in this role.

Qualifications

• 1–2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage budgeting and cost controls.
• Knowledge of health, safety, and sanitation regulations.

Responsibilities

• Assist the General Manager in daily restaurant operations, including opening/closing.
• Ensure adherence to food quality, service, and cleanliness standards.
• Oversee inventory, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training and feedback.
• Assist with scheduling and staffing and address team issues.
• Support with financial reporting and performance analysis.

Skills

Leadership

Customer service

Communication

Budgeting

Problem solving

Regulatory knowledge

Team management

Travel flexibility

Job description

CAVA, Victor Crossing, seeks an Assistant General Manager to lead daily restaurant operations alongside the General Manager and Area Leader. You will drive guest satisfaction, staff development, and financial performance in a fast-paced environment.

Youll partner on schedules, forecasting, and inventory while upholding CAVA standards for quality, service, and safety. Flexibility, collaboration, and a can-do attitude are essential for success in this role.