Restaurant Operations Leader - Guest Experience & Growth

Dave & Buster's Inc.; Avon (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Fun work environment

Two brands growth opportunities

Job summary

Dave & Buster’s Inc./Main Event Entertainment is seeking an Restaurant & Operations Manager to provide leadership across a fast-paced restaurant and entertainment environment, driving guest satisfaction and team performance. You will supervise daily operations, coach staff, and ensure delivery of top-tier guest experiences while managing costs.

The role emphasizes scheduling, coaching, and collaboration with the management team to hit business goals.

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Proven ability to manage cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.

Responsibilities

• Develop and lead hourly team members to exceed guest expectations.
• Demonstrate proactive leadership for positive staff and guest experiences.
• Recruiting, hiring, coaching, training, and professional development.
• Lead with our core values to achieve high-quality, timely results.

Skills

Restaurant operations

Team leadership

Budgeting & cost control

Guest experience

Communication & coaching

Job description

Dave & Buster’s Inc./Main Event Entertainment is seeking an Restaurant & Operations Manager to provide leadership across a fast-paced restaurant and entertainment environment, driving guest satisfaction and team performance. You will supervise daily operations, coach staff, and ensure delivery of top-tier guest experiences while managing costs.

The role emphasizes scheduling, coaching, and collaboration with the management team to hit business goals.