Assistant General Manager - Lead, Grow & Delight Guests

popeyes; Illinois; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical, Dental & Vision

Discounted meals

Team culture

Job summary

Popeyes is seeking an Assistant General Manager to support daily operations, coach crew, and deliver legendary hospitality. You will lead shifts, ensure fast, accurate service, and uphold food safety and brand standards.

Join a team that values leadership, development opportunities, and a positive, inclusive culture. This role requires flexibility to work varied shifts in a fast-paced restaurant environment.

Qualifications

• 3–5 years of experience in restaurant or retail management, QSR experience a plus.
• People-first leadership style with a hands-on, lead-by-example approach.
• Strong communication, problem-solving and decision-making skills.
• Enjoys fast-paced environments and quality food.
• Flexible to work various shifts, including weekends and holidays.
• Familiar with managing food and labor costs.

Responsibilities

• Support daily restaurant operations from front counter to back of house.
• Lead shifts with confidence to ensure speed, accuracy and guest experiences.
• Coach, develop and motivate team to hit service and performance goals.
• Monitor food quality, safety standards and cleanliness.
• Assist in managing labor, food costs and profitability.
• Respond to guest feedback and resolve concerns with care.
• Help with hiring, onboarding and training of new team members.

Skills

Leadership

Communication

Problem-solving

Team development

Guest experience

Job description

Popeyes is seeking an Assistant General Manager to support daily operations, coach crew, and deliver legendary hospitality. You will lead shifts, ensure fast, accurate service, and uphold food safety and brand standards.

Join a team that values leadership, development opportunities, and a positive, inclusive culture. This role requires flexibility to work varied shifts in a fast-paced restaurant environment.