Assistant General Manager: Lead, Coach & Elevate Service

popeyes

Town of Texas (WI)

On-site

USD 45,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Leadership development and advancement
Competitive compensation
PTO
Medical, Dental and Vision benefits
Discounted meals
Fun, supportive team culture

Job summary

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, coach the crew, and deliver the brand's legendary hospitality. You will lead shifts, ensure speed and accuracy, and drive top-notch guest experiences with a hands-on leadership style.

In this role, you will help manage labor and costs, train new team members, uphold safety standards, and foster a fast-paced, inclusive work environment that reflects Popeyes values.

Qualifications

  • 3–5 years of experience in restaurant or retail management.
  • People-first leadership style with hands-on, lead-by-example approach.
  • Strong communication, problem-solving, and decision-making skills.

Responsibilities

  • Support all aspects of daily restaurant operations, from the front counter to the back of house.
  • Lead shifts with confidence - ensuring speed, accuracy, and top-tier guest experiences.
  • Coach, develop, and motivate team members to hit service and performance goals.
  • Monitor food quality, safety standards, and cleanliness.
  • Assist in managing labor, food costs, and profitability.
  • Respond to guest feedback and resolve concerns with care.
  • Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
  • Help with hiring, onboarding, and training of new team members.

Skills

Leadership
Communication
Problem-solving
Decision-making
Customer service

Job description

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, coach the crew, and deliver the brand's legendary hospitality. You will lead shifts, ensure speed and accuracy, and drive top-notch guest experiences with a hands-on leadership style.

In this role, you will help manage labor and costs, train new team members, uphold safety standards, and foster a fast-paced, inclusive work environment that reflects Popeyes values.

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