Assistant General Manager: Lead, Coach & Elevate Service

popeyes; Town of Texas (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Leadership development and advancement

Competitive compensation

PTO

Medical, Dental and Vision benefits

Discounted meals

Fun, supportive team culture

Job summary

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, coach the crew, and deliver the brand's legendary hospitality. You will lead shifts, ensure speed and accuracy, and drive top-notch guest experiences with a hands-on leadership style.

In this role, you will help manage labor and costs, train new team members, uphold safety standards, and foster a fast-paced, inclusive work environment that reflects Popeyes values.

Qualifications

• 3–5 years of experience in restaurant or retail management.
• People-first leadership style with hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence - ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members.

Skills

Leadership

Communication

Problem-solving

Decision-making

Customer service

Job description

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, coach the crew, and deliver the brand's legendary hospitality. You will lead shifts, ensure speed and accuracy, and drive top-notch guest experiences with a hands-on leadership style.

In this role, you will help manage labor and costs, train new team members, uphold safety standards, and foster a fast-paced, inclusive work environment that reflects Popeyes values.