Assistant General Manager: Lead, Develop Hospitality

popeyes; Town of Texas (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical/Dental and Vision benefits

Discounted meals

Team culture

Job summary

Popeyes is seeking an Assistant General Manager to support the Restaurant General Manager in daily operations, coaching a diverse crew, and delivering legendary Southern hospitality to guests. You will lead shifts with confidence, monitor food quality and safety, manage labor and costs, and drive guest satisfaction while upholding brand standards and policies in a fast-paced environment.

This role offers opportunities for leadership development and growth within a welcoming team culture, with

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus)
• People-first leadership style with a hands-on, lead-by-example approach
• Strong communication, problem-solving, and decision-making skills
• Familiarity with managing food and labor costs preferred

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house
• Lead shifts with confidence - ensuring speed, accuracy, and top-tier guest experiences
• Coach, develop, and motivate team members to hit service and performance goals
• Monitor food quality, safety standards, and cleanliness
• Assist in managing labor, food costs, and profitability
• Respond to guest feedback and resolve concerns with care
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned
• Help with hiring, onboarding, and training of new team members

Skills

People leadership

Guest service

Communication

Job description

Popeyes is seeking an Assistant General Manager to support the Restaurant General Manager in daily operations, coaching a diverse crew, and delivering legendary Southern hospitality to guests. You will lead shifts with confidence, monitor food quality and safety, manage labor and costs, and drive guest satisfaction while upholding brand standards and policies in a fast-paced environment.

This role offers opportunities for leadership development and growth within a welcoming team culture, with