Assistant General Manager: Lead Boldly, Drive Guest Joy

popeyes; Illinois; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical, Dental and Vision benefits

Discounted meals

Inclusive team culture

Job summary

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, lead shifts, and coach a team in delivering outstanding Southern hospitality. You will help manage labor, food costs, and guest experiences while upholding safety and brand standards. This role calls for hands-on leadership and a passion for fast-paced service.

Join a welcoming, inclusive team culture focused on growth, leadership development, and competitive compensation with benefits for full-time teammates.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus!).
• A people-first leadership style with a hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.
• A love for fast-paced environments and great food.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Familiarity with managing food and labor costs preferred.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence - ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members.

Job description

Popeyes is seeking an Assistant General Manager to support daily restaurant operations, lead shifts, and coach a team in delivering outstanding Southern hospitality. You will help manage labor, food costs, and guest experiences while upholding safety and brand standards. This role calls for hands-on leadership and a passion for fast-paced service.

Join a welcoming, inclusive team culture focused on growth, leadership development, and competitive compensation with benefits for full-time teammates.