Assistant General Manager - Lead People & Fast-Paced Ops

popeyes; Town of Texas (WI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical/Dental/Vision benefits

Meal discounts while on duty

Inclusive team culture

Job summary

Popeyes is seeking an Assistant General Manager to lead shifts, coach the crew, and deliver legendary Southern hospitality. You’ll support the Restaurant General Manager in daily operations and contribute to strong guest experiences.

Bring 3–5 years of restaurant or retail management, a people-first leadership style, excellent communication, and a hands-on approach in a fast-paced environment. This full-time role offers growth, benefits, and a dynamic team culture.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus).
• People-first leadership style with a hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.
• Flexibility to work a variety of shifts, including weekends and holidays.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence - ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members

Skills

Leadership

Communication

Problem-solving

Decision-making

Customer service

Job description

Popeyes is seeking an Assistant General Manager to lead shifts, coach the crew, and deliver legendary Southern hospitality. You’ll support the Restaurant General Manager in daily operations and contribute to strong guest experiences.

Bring 3–5 years of restaurant or retail management, a people-first leadership style, excellent communication, and a hands-on approach in a fast-paced environment. This full-time role offers growth, benefits, and a dynamic team culture.