Assistant GM: Lead Teams & Elevate Guest Experience

popeyes; Sierra Vista (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

Discounted meals

Leadership development

Inclusive team culture

Job summary

Popeyes is seeking an Assistant General Manager (AGM) to support the Restaurant General Manager in daily operations, coach the crew, and uphold Popeyes’ legendary hospitality. You’ll lead shifts, ensure guest experiences, and drive profitability with a hands‑on, people‑first leadership style.

Join a fast‑paced restaurant team focused on quality, safety, and community. This role offers leadership development, benefits, and the chance to grow with Popeyes in a dynamic environment.

Qualifications

• 3–5 years of restaurant or retail management experience.
• People-first leadership style with a hands‑on approach.
• Strong communication, problem‑solving, and decision‑making skills.
• Love for fast-paced environments and great food.
• Flexibility to work weekends and holidays.
• Familiarity with managing food and labor costs.

Responsibilities

• Support all aspects of daily restaurant operations, from front counter to back of house.
• Lead shifts with confidence to ensure speed, accuracy, and guest satisfaction.
• Coach and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures.
• Assist with hiring, onboarding, and training new team members.

Skills

Restaurant management

People leadership

Guest service

Operations planning

Communication

Problem solving

Labor cost management

Job description

Popeyes is seeking an Assistant General Manager (AGM) to support the Restaurant General Manager in daily operations, coach the crew, and uphold Popeyes’ legendary hospitality. You’ll lead shifts, ensure guest experiences, and drive profitability with a hands‑on, people‑first leadership style.

Join a fast‑paced restaurant team focused on quality, safety, and community. This role offers leadership development, benefits, and the chance to grow with Popeyes in a dynamic environment.