Assistant General Manager - Hands-on Leader with ESOP Benefits

Beck Suppliers, Inc.; Delaware (OH); Hybride; USD 20 000 - 29 000; Plein temps

Résumé du poste

Beck Suppliers, Inc. is seeking an Assistant General Manager to support the General Manager in daily store operations and staff performance. The AGM leads when GM is away, ensuring standards and procedures are followed for reliable guest experiences.

The role emphasizes hands-on leadership, shift coordination, and adherence to WACS/FREDDY standards while maintaining safe, efficient operations and strong team accountability.

Qualifications

• High school diploma or GED required.
• Strong communication and listening skills needed.
• Willingness to work flexible shifts and be on-call.

Responsabilités

• Serve as acting general manager when GM is not in store.
• Set and adjust shift priorities; communicate expectations.
• Guide and complete tasks with the team efficiently.
• Reinforce policies, safety, and respectful work environment.
• Support staffing needs; document performance concerns with GM/HR.
• Ensure smooth operations across retail, fuel, and kitchen where applicable.
• Deliver consistent guest service and uphold company standards.
• Complete cash handling, inventory, merchandising, and gas price monitoring.
• Prepare and complete reports accurately.
• Resolve guest concerns promptly.

Connaissances

Strong communication

Basic computer skills

On-call flexibility

Leadership potential

Formation

High School Diploma or GED

ServSafe Level 1 Certification

Outils

POS system

Email tools

Reporting tools

Description du poste

Description

Hourly Pay starting at $18.00! Base pay increases every 90 days during the first two years.

Weekly Pay | Promotions | Bonuses | Benefits

Why Join our Team:

Working at Beck Suppliers is more than a job; it’s an opportunity to be part of something meaningful, where you and your work matters. As a 100% employee-owned company, our employee stock ownership plan (ESOP) provides a valuable retirement benefit, allowing employees to share directly in the success they help create. Our workplace is built on teamwork, respect, and shared accountability.

The Role:

The Assistant General Manager (AGM) is a hands-on leader who supports the General Manager in executing daily store operations and maintaining team performance. The AGM reinforces expectations, monitors execution, and helps keep the store running efficiently across all shifts.

When the General Manager is not in the store, the AGM serves as the acting leader. In this role, the AGM directs the team, ensures operational standards are met, and maintains adherence to all procedures.

This role is critical to ensuring consistency across shifts, reinforcing team accountability, and driving execution of our core standards to deliver a reliable guest experience.

Responsibilities:

• Serves as the acting general manager when the general manager is not in the store
• Set and adjust shift priorities, clearly communicating expectations for operations, teamwork, and guest service
• Work alongside the team to guide, prioritize, and complete tasks efficiently
• Reinforce company policies, safety practices, and maintain a respectful, consistent work environment
• Support staffing needs, document performance concerns, and partner with the GM and HR as needed
• Ensure smooth daily operations across retail, fuel, and kitchen (where applicable) while delivering Wicked Awesome Customer Service (WACS) service
• Maintain Clean and Bright Stores (CABS) standards and Fresh Delicious and Ready (FREDDY) food standards
• Complete key operational tasks including cash handling, inventory, merchandising and gas price monitoring
• Complete reports accurately
• Resolve guest concerns promptly

Requirements

Skills & Qualifications:

Required:

• High School Diploma or GED
• Basic computer and system skills (POS, email, reporting tools)
• Strong communication skills, including active listening and the ability to give clear direction
• Willingness to work a flexible schedule and be on call as business needs require
• Required to complete Level 1 ServSafe Certification after hire; company support provided

Preferred:

• Previous retail, food service, or leadership experience preferred

Physical Demands and Environmental Condition Requirements

This position requires performing a range of physical tasks in a retail work environment.

Frequent:

• Walking, standing, bending, stooping, climbing, squatting
• Lifting and carrying up to 50 lbs.
• Pushing/pulling
• Using hands, operating equipment, and speaking with guests and team members
• Exposure to hot and cold temperatures, weather, and general store atmospheric conditions

Occasional:

• Additional physical tasks as required by store operations

Travel Requirements and Work Schedule:

• This is a non-exempt (hourly) position
• Work schedules may vary based on business needs, including early mornings, evenings, weekends, and occasional on-call responsibilities.