Assistant General Manager — Gym Operations & Member Growth

YouFit; Hammocks (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

YouFit is seeking an Assistant General Manager to lead daily operations, mentor staff, and grow memberships at our Florida location. You will champion exceptional member experiences while driving sales, service excellence, and operational efficiency.

The AGM will coordinate training, ensure policy compliance, and support marketing initiatives to boost member engagement and retention across the club.

Responsibilities

• Lead by example and uphold customer service standards to ensure every member and guest has an exceptional experience.
• Train and develop team members to meet sales, service, and operational goals while maintaining YouFit’s high standards.
• Support membership sales and personal training growth by educating members on available services and ensuring the team executes effective sales strategies.
• Assist in recruiting, interviewing, and onboarding new employees to build a high-performing, customer-focused team.
• Oversee daily gym operations and act as the primary leader when the General Manager is unavailable.
• Manage facility cleanliness and maintenance standards by ensuring regular inspections, addressing issues, and submitting facility work orders as needed.
• Monitor financial processes including cash handling, daily money reconciliation, and proper tracking of deposits.
• Utilize CRM systems to maintain strong member engagement and retention while tracking key business performance metrics.
• Ensure compliance with company policies, sales procedures, and operational guidelines while maintaining accurate records and documentation.
• Support gym marketing efforts, promotions, and community engagement initiatives to drive member participation and retention.

Job description

YouFit is seeking an Assistant General Manager to lead daily operations, mentor staff, and grow memberships at our Florida location. You will champion exceptional member experiences while driving sales, service excellence, and operational efficiency.

The AGM will coordinate training, ensure policy compliance, and support marketing initiatives to boost member engagement and retention across the club.