Assistant General Manager: Growth, Ops & Team Leadership

Gap Inc; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Gap Inc. is seeking an Assistant General Manager to co-create and execute the store business plan, driving profitable sales through customer operations, merchandising and talent development. You will mentor Assistant Managers and Brand Associates to deliver a best-in-class customer experience, and lead in the absence of the General Manager.

You will build high-performing teams, coach for results, manage a flexible schedule, and ensure compliant operations while advancing omni-channel strategies.

Qualifications

• 2–4 years of retail management experience.
• High school graduate or equivalent.
• Excellent communication with customers and team.
• Ability to lead and mentor others.
• Driven by metrics to deliver results.
• Flexible schedule including holidays, evenings, overnights, weekends.
• Organized with strong time management and prioritization.
• Knowledge of the retail business and evolving store strategies.
• Able to move around sales floor, stockroom, and office and lift up to 30 pounds.
• Ability to travel as required.
• Ensure all compliance standards are met.

Responsibilities

• Build effective teams and drive high performance.
• Support performance goals and development plans for store team.
• Support strategies using a customer-centric mindset to deliver results and drive store sales.
• Recruit, hire, onboard, develop and lead a team of managers and employees.
• Be accountable for team performance through teaching, coaching and providing feedback to build capabilities.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage an omni-channel to deliver a frictionless customer experience.

Skills

Leadership

Communication

Customer focus

Time management

Education

High school diploma or equivalent

Job description

Gap Inc. is seeking an Assistant General Manager to co-create and execute the store business plan, driving profitable sales through customer operations, merchandising and talent development. You will mentor Assistant Managers and Brand Associates to deliver a best-in-class customer experience, and lead in the absence of the General Manager.

You will build high-performing teams, coach for results, manage a flexible schedule, and ensure compliant operations while advancing omni-channel strategies.