Assistant General Manager, Fitness Club Operations

Epic Crunch Jobs; Tyler (TX); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Job summary

Crunch Fitness – Undefeated Tribe in Tyler, TX is seeking an Assistant General Manager to help lead daily club operations, drive sales, member satisfaction, and facility cleanliness. You will manage a team of Member Service Representatives, Cleaning Attendants, and Kids Attendants, foster a warm, no-judgments environment, and partner with the Managing Partner to meet KPIs and ensure policy compliance.

This role offers a fast-paced, energetic culture with growth opportunities as Crunch expands

Qualifications

• Experience leading service teams in a gym or retail environment.
• Strong communication and coaching skills.
• Ability to manage scheduling, labor, and front desk operations.

Responsibilities

• Lead a front-line team of MSRs, attendants, and kids' attendants.
• Drive member satisfaction and retention through hospitality.
• Ensure facility cleanliness and policy compliance.

Skills

Team leadership

Customer service

Operations coordination

Job description

Crunch Fitness – Undefeated Tribe in Tyler, TX is seeking an Assistant General Manager to help lead daily club operations, drive sales, member satisfaction, and facility cleanliness. You will manage a team of Member Service Representatives, Cleaning Attendants, and Kids Attendants, foster a warm, no-judgments environment, and partner with the Managing Partner to meet KPIs and ensure policy compliance.

This role offers a fast-paced, energetic culture with growth opportunities as Crunch expands