Assistant General Manager — Fast-Casual Ops & Team Leader

Applegreen Group

Village of Corfu (NY)

Presencial

USD 55.000 - 75.000

Jornada completa

Hace 3 días
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Ventajas ofrecidas por este puesto de trabajo

Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401 (k) with Company Match
Earned Wage Access – Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance

Descripción de la vacante

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenience, comfort, and a range of food options. We are seeking an Assistant General Manager to help the General Manager ensure smooth day-to-day operations and to develop entry-level managers in a fast-paced environment.

The role emphasizes leadership, customer service excellence, and adherence to brand standards while driving performance and employee development.

Formación

  • 2+ years experience in quick service restaurant or similar management operations.
  • Strong leadership and management skills with ability to motivate and inspire a team.
  • Excellent customer service abilities and positive attitude.
  • Excellent verbal and written communication with sharp business acumen.
  • Flexible and open work schedule.
  • Basic food safety understanding and practice.
  • Ability and willingness to lift/push objects weighing over 30 lbs.

Responsabilidades

  • Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
  • Supervise non-management staff, assign work, coach shifts, and develop supervisors.
  • Must be able to competently perform duties in the absence of the general manager.
  • Motivate staff during times of low morale.
  • Ensure day-to-day operations meet brand standards and procedures.
  • Maintain cash management and daily reporting per directives.
  • Address customer needs and resolve issues to build long-term relationships.
  • Monitor inventory with spot counts and checks.

Conocimientos

Leadership
Management
Customer Service
Communication
Team Motivation
Flexibility
Food Safety
Learning & Growth
QSR Management

Descripción del empleo

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenience, comfort, and a range of food options. We are seeking an Assistant General Manager to help the General Manager ensure smooth day-to-day operations and to develop entry-level managers in a fast-paced environment.

The role emphasizes leadership, customer service excellence, and adherence to brand standards while driving performance and employee development.

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