Assistant General Manager - Lead a Fast-Paced Food Service Team

Applegreen Group; Amherst (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking an Assistant General Manager to support the General Manager in running daily operations across our travel plazas. You will lead store teams, ensure guest satisfaction, and maintain brand standards in a fast-paced environment.

Key responsibilities include coaching staff, achieving performance targets, managing schedules, and upholding food safety and cash handling procedures. This role offers growth opportunities in a dynamic, guest-focused company.

Qualifications

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude
• Excellent verbal and communication skills with a sharp business acumen
• 2+ years experience in quick service restaurant or similar management operations
• Flexible and open work schedule
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

Responsibilities

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure day-to-day supervision of non-management associates, assign work, coach and develop shift supervisors.
• Must be able to perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Maintain strong leadership and organizational skills.
• Address issues in a timely fashion and ensure policy compliance.
• Ensure brand standards, cleanliness, and proper store presentation.
• Oversee cash handling and daily reporting per directives.
• Address customer needs and resolve issues to build long-term relationships.

Skills

Leadership

Customer service

Communication skills

People development

Flexibility

Education

High school diploma

Job description

Applegreen USA is seeking an Assistant General Manager to support the General Manager in running daily operations across our travel plazas. You will lead store teams, ensure guest satisfaction, and maintain brand standards in a fast-paced environment.

Key responsibilities include coaching staff, achieving performance targets, managing schedules, and upholding food safety and cash handling procedures. This role offers growth opportunities in a dynamic, guest-focused company.