Assistant General Manager — Center Leader & Coaching

KidStrong Gilbert (AZ)

Gilbert (AZ)

On-site

USD 60,000 - 90,000

Full time

7 days ago

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Job summary

KidStrong Gilbert seeks an Assistant General Manager who will act as the center’s second leader and partner to the GM. This role requires high energy, meticulous organization, and a hands-on approach on the floor, lobby, and back office.

The AGM works mornings, evenings, and weekends to meet families when they are available. The AGM will coach 15–25 hours weekly, support retention, and help run programs including camps and family events, while ensuring excellent customer service and

Qualifications

Passion for working with children.
Ability to lead and manage a team of coaches.
Experience with Google Workspace and coaching software.
CPR certified (or within 30 days of hire).
Must pass a background check.

Responsibilities

Oversee leadership and development; conduct 30/60/90 evaluations and weekly feedback with GM.
Lead new-coach training, certifications, and model standards.
Recruit, screen, interview, and onboard coaching candidates; ensure all paperwork is compliant.
Support GM with coach scheduling and coverage; manage call-outs.
Attend HQ program rollouts; lead team meetings and center initiatives.
Document employee issues and escalate to GM as needed.
Maintain Leadership and Coach Certification through HQ Training.