Center Director & People Leader

KidStrong Gilbert (AZ); Gilbert (AZ); On-site; USD 70,000 - 130,000; Full time

Job summary

KidStrong Gilbert (AZ) seeks a dynamic General Manager to lead the center, drive families to stay, and ensure coaches improve weekly. The GM will partner with the Area Developer, manage daily operations, training, and events while maintaining brand standards and center profitability.

The role requires in-center presence mornings, evenings, and weekends, with travel to support other centers quarterly. Leadership experience in youth programs is preferred.

Qualifications

• Proven leadership of a child-focused center or youth program.
• Experience hiring, onboarding, and coaching staff.
• Ability to manage payroll hours to budget and staff schedules.
• Strong communication with families and team members.
• Experience with performance evaluations and staff development.

Responsibilities

• Recruit, screen, interview, hire, and onboard coaches and the Assistant General Manager.
• Own the center's staffing and certification processes and supervise staff performance.
• Publish and manage coach schedules; monitor payroll hours to budget.
• Lead training, HQ program rollout, and center initiatives.
• Oversee center operations, KPI reporting, and profitability.

Skills

Leadership

People management

Staff development

Communication

Customer service

Tools

GloFox

Homebase

Slack

Monday.com

Job description

KidStrong Gilbert (AZ) seeks a dynamic General Manager to lead the center, drive families to stay, and ensure coaches improve weekly. The GM will partner with the Area Developer, manage daily operations, training, and events while maintaining brand standards and center profitability.

The role requires in-center presence mornings, evenings, and weekends, with travel to support other centers quarterly. Leadership experience in youth programs is preferred.