Assistant General Manager

shamrocktbc; Kendall Township (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

shamrocktbc in Kendall Township is looking for an Assistant Manager to assist the Restaurant General Manager in daily operations. You will manage shifts, oversee staff, and ensure that all team members maintain the quality and service expected at Taco Bell.

The ideal candidate is a natural leader with problem-solving skills and a commitment to customer satisfaction. Responsibilities include hiring, training team members, and maintaining health and safety standards. This position offers the opportunity to grow within a well-known brand.

Qualifications

• Effective in solving customer complaints quickly and positively.
• Ability to provide constructive feedback to team members.
• Knowledge of cash, security, inventory, and labor policies.

Responsibilities

• Support the RGM in managing work shifts and administrative duties.
• Ensure restaurant operations meet Taco Bell standards.
• Assist with hiring and developing team members.
• Maintain health and safety standards in the restaurant.

Skills

Customer Service

Leadership

Problem Solving

Team Management

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.