ASSISTANT GENERAL MANAGER

JAI Restaurant Group; Lithonia (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

JAI Restaurant Group is seeking an Assistant Manager for its Taco Bell franchise in Lithonia, Georgia. In this role, you will support the Restaurant General Manager by managing shifts and performing administrative tasks to ensure the restaurant maintains the highest standards of quality and service.

You will be responsible for leading team members, resolving customer complaints, and ensuring compliance with health and safety standards. Ideal candidates have strong customer service skills and the ability to lead effectively.

Qualifications

• Experience in a customer service environment.
• Ability to lead a team effectively.
• Understanding of cash, security, and inventory policies.

Responsibilities

• Manage work shifts and complete administrative duties.
• Oversee restaurant operations in the absence of the RGM.
• Assist in hiring and developing Team Members.

Skills

Customer service

Team management

Problem solving

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.