ASSISTANT GENERAL MANAGER

JAI Restaurant Group; Riverdale (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A multi-location restaurant chain is seeking an Assistant General Manager to support the Restaurant General Manager in maintaining operational standards. The ideal candidate will manage team shifts, ensure customer satisfaction, and assist in developing team members. Responsibilities include overseeing service quality, training staff, and ensuring compliance with health and safety regulations. The role requires mid-senior level experience in restaurant management and a commitment to leading a positive team environment.

Qualifications

• Mid-Senior level management experience in restaurant operations.
• Ability to train and develop team members.
• Understanding of health and safety standards.

Responsibilities

• Oversee daily operations in the absence of the RGM.
• Ensure team members meet service standards.
• Assist with hiring and training new team members.
• Maintain restaurant health and safety compliance.

Skills

Problem-solving skills

Team leadership

Administrative skills

Customer service

Job description

Assistant General Manager - Line Stations

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.

Seniority level

Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Food and Beverage Manufacturing